Frequently Asked Questions

We sell 100% raw and virgin human hair bundles, lace closures, frontals, and units.
Orders are processed in 3-4 business days and shipped within 5–10 business days.
Refunds are prohibited.
Yes, but only within 24 hours of placing your order.
Yes, all lace units come lightly pre-plucked with a natural hairline.
Yes! Contact us directly with your custom unit request.
Yes, our raw hair can be bleached or dyed. We recommend professional coloring.
With proper care, our hair lasts 1–2 years or longer.
Yes, wholesale is available. Email us for pricing and packages.
We accept all major credit/debit cards, PayPal, and Shop Pay installments.
We are not responsible for packages marked as delivered. Please contact the carrier directly.
At this time, we only offer shipping — no local pickups.
Lengths range from 12" to 30", depending on current inventory.
Use sulfate-free shampoo, deep condition regularly, and limit heat usage to extend longevity.
Email us via the contact page. Allow 24–48 hours for a response.